Trained Sales and Service Representatives:
- Each one of our sales representatives has been thoroughly trained in product knowledge to provide you with quality assistance in your selection.
- We provide our support personnel with continual training to give you the very best service in the business.
- They are trained to answer your questions, take your order or give you up to the minute account information.
Fast, Efficient Service:
Most orders are shipped the same day they are received. Here is how we do it:
- We carry over 50,000 items in our product line, in stock, waiting to fill your needs.
- Local sales representatives hand carry or electronically submit your orders to the home office each day.
- Out-state sales representatives are equipped with FAX machines, email, and/or tablets to transmit you orders to the home office the same day they are received. Orders placed on Monday will be shipped on the next business day.
- For even faster service, orders may be phoned in, using our toll-free 800 number, or submitted via the Place Order tab of our website.
- If any of our in-stock products fail to meet your standards, we will take them back no questions asked.
-Net 30 Days with Open Account.
-We accept Visa, MasterCard, and American Express.
-All orders are shipped within 24 hours with a 1/10th of 1% or less chance of error.
-We will prepay freight on orders of $200.00 or more.
-Orders are shipped via UPS, FedEx or the common carrier of your choice.
-Returned Merchandise must have a “Returned Material Authorization” number (RMA#) assigned prior to returned shipment.
-This RMA# is your confirmation of credit to follow.
-The credit memorandum will apply to current or future purchases.